Pre-action letters

Topic preview

1. 01

   Letter of Claim Minimums

   Talk me through the minimum contents of a letter of claim: what facts, losses, documents, and remedy details should be included so the other side can respond properly?

2. 02

   Firm but accurate wording

   How do you keep the letter firm but accurate, and what should you avoid saying if you do not yet have proof for a point?

3. 03

   Handling supporting documents

   If you have key documents supporting the claim, how should you deal with them in the letter, and what should you do if some documents are still missing?

4. 04

   Responding to a claim letter

   When you receive a letter of claim, what should a sensible response cover on liability, documents, settlement, and timing?

5. 05

   Against exaggerating the facts

   What would you tell a client who wants to exaggerate the facts to gain leverage in pre-action correspondence?

6. 06

   False pre-action statements

   Why can misleading pre-action statements matter later, even if no proceedings have started yet?

7. 1 more building block

   The full topic unlocks with FLK1 Playbook, including the remaining prompts and answer-key marking.